PRIVACY POLICY

Who We Are

Comic Strip Canvas is a UK-based wall art brand. Our website address is https://comicstripcanvas.co.uk. We are committed to protecting your privacy and handling your personal data responsibly.

What Data We Collect

When you place an order or contact us, we may collect the following information:

Your name, email address, shipping address, phone number (if provided), payment information (processed securely by Stripe — we do not store card details), photographs you upload for personalised orders, and any messages or instructions you provide. We also collect basic analytics data through cookies to understand how visitors use our site.

How We Use Your Data

We use your personal data to process and fulfil your orders, send order confirmations and dispatch notifications, create personalised artwork based on photos you provide, respond to your enquiries, improve our website and services, and send marketing emails (only if you've opted in via our newsletter). We will never sell your personal data to third parties.

Payment Processing

All payments are processed securely through Stripe. We do not store or have access to your full card details. Stripe's privacy policy can be found at stripe.com/privacy.

Photos & Personalised Orders

When you upload photos for personalised orders, these are stored securely and used solely for the purpose of creating your artwork. We will never use your photos for marketing without your explicit consent.

We keep your photos and the finished artwork for 90 days after dispatch in case a reprint is needed, then delete them. If you start a personalised build but do not order, the photos you uploaded are deleted 30 days after you started it.

To apply the comic style, your photo is sent to Google's Gemini API, acting as our data processor. We send the photo you uploaded together with three reference images of our own artwork, which is how the style is matched. We use Google's paid API tier, under which Google does not use the data you send to train its models.

For the comic book cover, background removal runs on our own service hosted on Fly.io in London; the image is not retained by that service.

The styled image comes back to us and is stored in our own Netlify Blobs store alongside your original photo, under the same retention rules: 90 days after dispatch, or 30 days if you start a build and do not order.

Before your first upload you are asked to confirm that you own the rights to the photos, or have permission to use them, and that you are happy for us to use them to make your artwork.

Cookies

Our website uses cookies to maintain your shopping cart, remember your preferences, and analyse site traffic. You can control cookie settings through your browser preferences.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction or deletion of your data, object to processing of your data, and request a copy of your data in a portable format. To exercise any of these rights, please contact us via our contact page.

Contact

For any privacy-related questions, please contact us.