TERMS & CONDITIONS

General

These terms and conditions govern your use of the Comic Strip Canvas website (comicstripcanvas.co.uk) and the purchase of products from us. By placing an order, you agree to be bound by these terms. Comic Strip Canvas is a trading name operated from the United Kingdom.

Products & Pricing

All products are made to order. Prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed. UK mainland orders over £50 include free postage and packaging; orders under £50 are charged a £4.95 flat rate for standard UK delivery.

Orders

When you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with payment verification. If we cancel your order, you will receive a full refund.

Personalised Products

You build and approve your own layout — the position and crop of each photo, and all wording — before ordering, and you are responsible for it being as you want it. We then apply our comic style and email you the finished artwork for approval. Once you approve that, the order is final and cannot be cancelled.

The comic style is applied by an AI service that redraws your photograph. Because it is an interpretation rather than a filter, the artwork will differ from your photograph in small ways — colour, framing, and fine detail can all shift. That is the nature of the product. This is why we send you a proof: you see the actual artwork before anything is printed, and once you approve it the order is final. A difference between the artwork and your original photograph is not on its own a fault, and is not grounds for a refund once you have approved the proof. Your statutory rights, and our usual position on faulty or damaged goods, are unaffected.

We may hold or decline any order where the result is unsuitable for print, and will contact you if so.

We reserve the right to refuse any order that contains inappropriate, offensive, or copyrighted material that we do not have rights to reproduce.

Intellectual Property

All designs, artwork, logos, and content on this website are the property of Comic Strip Canvas or are used under licence. You may not reproduce, distribute, or use any content from this website without our written permission. When you upload photos for personalised orders, you confirm that you own the rights to those images or have permission to use them.

Delivery

We aim to dispatch standard orders within 3-6 working days. Personalised orders require proof approval before printing begins — please allow 3-6 working days from the date of proof approval. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by postal services or couriers.

Limitation of Liability

Comic Strip Canvas shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any questions about these terms, please contact us.